Balance and Information Reporting


This feature lets you view and print account balances and activity for the past 180 days. Download Information to Disk will streamline the process of updating your money management program by allowing you to download your information and then import it. CitiBusiness Online files are compatible with QuickBooks, Quicken, Microsoft Money, or any money management program that accepts files in CSV or BAI2 format.

Several reports can be sorted by date, description/check number, or amount in ascending or descending order.

To sort a report, click the up or down arrow next to the column heading. The arrow will change direction and turn blue to indicate that the report has been sorted on that column. To re-sort, click a different arrow.

The system defaults for all reports are ascending date order (the oldest item appears first) and hidden totals. Changing the Totals option from Hide to Show will disable the sort feature on most reports.

You can change the defaults from the Main Menu > Account / User Administration > Customize Your Online Options > Set Information Reporting Defaults section.

 

 

Balance Summary


This feature allows you to retrieve Start-of-Day balances. Any changes to your balance due to debits and credits posted that day will not be reflected in this summary unless you are enrolled for Today's Account Activity.

Main Menu > Balance and Information Reporting > Balance Summary

  1. Select Balance Summary from the View/Print Information column.
  2. You can view or print the summary for all account groups.
  3. Select an account type to view or print a detailed account balance.

Several reports can be sorted by date, description/check number, or amount in ascending or descending order.

To sort a report, click the up or down arrow next to the column heading. That will change the order of all items based on the column you selected. The arrow will change direction and turn blue to indicate that the report has been sorted on that column. To re-sort, click a different arrow.

The system defaults for all reports are ascending date order (the oldest item appears first) and hidden totals. If you change the default for Totals from Hide to Show, you will not be able to sort any report.

You can change the defaults from the Main Menu > Account / User Administration > Customize Your Online Options > Set Information Reporting Defaults section.

 

 

Incoming Wire Transfers


This feature allows you to retrieve incoming wires for the current day and for the past 120 days. Incoming wires for the current day's activity are updated in real time.

Main Menu > Balance and Information Reporting > Incoming Wire Transfers

  1. Select Incoming Wire Transfers from the View/Print Information column.
  2. Select Account Group.
  3. Select Account Number.
  4. Select Range (enter time in 24-hour format).
  5. Select See Incoming Wires.
  6. View or Print the summary of incoming wires.
  7. Select the originator to view or Print the wire details.
  8. Select Print.

 

 

Account Activity Reports


Main Menu > Balance and Information Reporting > Today's Account Activity or Recent Account Activity

Recent Account Activity reports let you retrieve up to 180 days of posted activity. Reports for Today's Account Activity let you get real time account balances, activity and incoming wire details for the current day. Enrollment is required for Today's Account Activity.

Reports can be copied and pasted into a plain text document for viewing outside of a CitiBusiness Online session. Some reports may require use of a fixed font such as Courier to preserve column alignment.

Two wire reports are available in this section - Incoming and Outgoing. Each has a long and a short version. Short reports can be sorted on all column headings. Long reports provide more detailed information for each wire and cannot be sorted.

For Managed Accounts clients (CitiEscrow, Deposit Administrator, Security Deposit or Exchange Management), a monthly Sub-Account Summary report is available. The Sub-Account Summary Report is a reconciliation tool that provides account name and number, attorney, reference or exchange manager code, client code, prior and current month balances, total debits and credits, federal tax withholding and net interest paid. This is a report that shows information for the prior calendar month only - date ranges cannot be specified.

Details of Loan Sweep activity can be retrieved by selecting Loan Sweeps Only under Detail Features.

There are a variety of ACH reports available under the Recent Account Activity page. Choose the Report Type "ACH Reports" then choose one of the following Report Features:

To sort a report, click on a column heading. To re-sort, click a column heading once again.

The system defaults for all reports are ascending date order (the oldest item appears first) and hidden totals. Selecting the Show Totals option will disable the sort feature on most reports.

Default settings for reports can be changed by going to the Main Menu > Account/User Administration > Customize Your Online Options > Set Information Reporting Defaults.

 

 

Account Statements


This feature provides the ability to see and download Account Statements in a *Portable Document Format (PDF). To receive this feature, users must sign up and activate Account Statements. If you have linked business accounts, any user who is provided with Account Statements will be able to see and obtain statements for ALL linked accounts, even those for which the user has no view or transaction capability.

Statements can be viewed online several days before your paper statements arrive in the mail by selecting the Statements period you would like to see. Statements of the past 24 months are immediately available for online viewing.

Statements are available online for up to 7 years. For those statements that are not available for immediate access, you can submit an online request to make the statement available for online viewing. If the request is received by 8:00 PM ET, the statement will be available online by 6:00 AM ET the next business day. These statements will remain online for approximately seven business days.

Main Menu > Balance and Information Reporting > Account Statements

  1. Select Balance and Information Reporting.
  2. Choose an Account Group.
  3. Choose an account number from the dropdown list or enter an account number.
  4. Click continue.
  5. Choose the end date to display the statement you would like to see.
  6. Choose Open/Save.
  7. If you select Save you will need to create a folder on your device in which to save the statement.

 

 

Check Images


Check images are available for checks that have been posted to a checking account within the last 180 days. Images will be available for viewing online as soon as the check posts to the account. This check image is provided as a convenience only and is not evidence of final payment.

There is no opt-in setting for check images; if you can view recent account activity, you will also be able to view online check images, one check at a time. Depending on the size of the image file, only the front of the check will be displayed.

Access to check images is available for standard paper checks with preprinted check numbers (includes starter checks and certified checks). Images will not be available for counter checks, teller/bank checks and online bill payment checks.

Main Menu > Balance and Information Reporting > Recent Account Activity

  1. After selecting all report feature and options, select Generate Report.
  2. Click on the check number you want to view.
  3. The check image will be displayed in a separate pop-up window.
  4. You can view the image, print it or close the window to return to Recent Account Activity.

 

 

Deposit Item Details and Images


Deposit item details that have been posted to an account within the last 180 days are available for viewing online. A list of deposited items will be presented in a separate page once you click on the link next to the deposit you wish to view.

Check, deposit slips and cash slip images within the deposit list are also available for viewing online as soon as the deposit posts to the account. These images are provided as a convenience only and are not evidence of final payment.

There is no opt-in setting for feature; if you can view recent account activity, you will also be able to view online deposit images, one check at a time. Depending on the size of the image file, only the front of the check may be displayed.

Main Menu > Balance and Information Reporting > Recent Account Activity

  1. After selecting all report feature and options, select Generate Report.
  2. Click on the deposit you want to view.
  3. The deposited items will be displayed on a separate page.
  4. Click on the specific item you want to view.
  5. You can view the image, print it or close the window to return to Recent Account Activity.

 

 

Loan Sweep Summary


This feature allows you to retrieve Loan Sweep information including the Loan Sweep minimum and maximum balance amounts, and the line of credit account number associated with the sweep checking account.
To sort, click the column header.

 

 

Download Information
This feature will allow you to download today’s account activity for a Checking account, Insured Money Market account or Savings account as well as Incoming and Outgoing Wire Transfer details in Comma Separated Value (CSV) format.

The feature will also allow you to download the most recent 180 days of activity or balances from a Checking account, Insured Money Market Account, Savings account or Credit account. The downloaded information can be imported into money management software that accepts:

Credit account activity cannot be downloaded using QBO or QFX formats.

You can download files in Comma Separated Value format containing details about Account Balances, Incoming Wire Transfers, Outgoing Wire Transfers and Paid Checks all linked accounts. Transaction details for outgoing wires will be downloaded into one file. Up to 180 days of information is available.

Pop-up blockers may cause issues when downloading information from CitiBusiness Online. To avoid these problems, press and hold the “CTRL” key before clicking the “Download Activity” button. Continue to hold “CTRL” until the dialog box to open or save the file displays.

 

 

Account Balances


Main Menu > Balance and Information Reporting

  1. Select Account Balances from the Download Information column
  2. Select Account Type
  3. Select Account Group
  4. Select Format for Download (Currently CSV only)
  5. Select Date Format (2 digit or 4 digit year)
  6. Click Download Balances

 

 

Checking, IMMA, Savings or Credit Activity


Main Menu > Balance and Information Reporting

  1. Select Checking, IMMA, Savings or Credit Activity from the Download Information column
  2. Select Account Group
  3. Select or enter Account Number
  4. Select Report Date Range
  5. Select Date Format
  6. Select Format
  7. Select Number of Files
  8. Select Download Activity
  9. Select the directory in which to save the file
  10. Select Save

To save the account activity for importing later, select Save in the file dialog box, specify a location in which to save the file, then click OK.

To import the account activity into QuickBooks® or Quicken® now (using Web Connect with .QBO or .QFX download files), select Open in the file dialog box, then click OK. QuickBooks/Quicken will automatically launch (if not already open) and import the file.

With Web Connect downloads, CitiBusiness Online will append an account type indicator to your downloaded accounts: CKG for Checking, SAV for Savings, and MMA for Money Market. This account type indicator will also appear after your account number within QuickBooks/Quicken. (Credit Activity cannot be downloaded using QuickBooks/Quicken Web Connect at this time.)

The first time you download activity for a CitiBusiness account, QuickBooks/Quicken will give you the option to associate this CitiBusiness account with an existing account register or create a new account register. Be certain of your selection, because QuickBooks/Quicken will remember it. If you had an existing register for an account, the account number will be automatically changed to match the downloaded account number, including the three-character account type indicator (CKG/SAV/MMA).

For additional help using QuickBooks Web Connect, see also
http://www.intuit.com/webconnect/qb_customer_help.html

For additional help using Quicken Web Connect, see also
http://www.intuit.com/webconnect/customer_help.html


 

 

Sub-Acct Summary


This feature enables a Comma separated Value (CSV) formatted download of the sub-account summary report for Managed Accounts clients (CitiEscrow, Deposit Administrator, Security Deposit and Exchange Management). The report will contain prior month information for all sub-accounts linked to the selected control account and will include account name and number, attorney, reference or exchange manager code, client code, prior and current month balances, total debits and credits, federal tax withholding and net interest paid.

Sub-Acct Summary
Main Menu > Balance and Information Reporting
  1. Select Sub-Account Summary from the Download column.
  2. Select Account Group
  3. Select or enter Account Number
  4. Report Date Range will prefill with first and last date of the prior month. This option cannot be changed.
  5. Select Date Format
  6. Select File Format (.csv is the only available option)
  7. Select Number of Files
  8. Select Download Activity
  9. Select the directory in which to save the file
  10. Select Save

To save the account activity for importing later, select Save in the file dialog box, specify a location in which to save the file, then click OK.